Privacy Policy

Welcome to ONI Denim. Your privacy matters to us. This Privacy Policy explains how ONIDenim.org (“we,” “our,” or “us”) collects, uses, stores and protects your personal information when you browse our website, purchase premium Japanese denim products or contact our customer support team.

Our goal is to provide a secure and transparent shopping experience while respecting your privacy at every stage of your interaction with ONIDenim.org. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

By using ONIDenim.org, you agree to the practices described in this Privacy Policy. 

Information We Collect

When you interact with ONI Denim, we may collect information that helps us process your orders, improve your shopping experience and provide customer support. The information we collect depends on how you use our website.

If you place an order, create an account, subscribe to our newsletter or contact us, we may collect personal details such as your name, email address, phone number, billing address, shipping address and order history. Payment information is processed securely through trusted payment providers and is not stored on our servers.

We also collect certain technical information automatically whenever you visit our website. This may include your IP address, browser type, operating system, device information, pages viewed, time spent on our website, referring websites and general location based on your IP address. This information helps us understand how visitors use our website and allows us to continually improve its performance.

How We Use Your Information

The information we collect is used to operate ONIDenim.org efficiently and provide you with the best possible shopping experience.

We use your personal information to process orders, confirm payments, arrange shipping, communicate about your purchases, respond to customer inquiries and provide after sales support. We may also use your information to prevent fraudulent activity, verify transactions, improve website security and comply with legal obligations.

From time to time, we may use your information to inform you about new ONI Denim arrivals, exclusive collections, seasonal promotions or special offers if you have chosen to receive marketing communications. You may unsubscribe from promotional emails at any time by using the unsubscribe link included in every email.

Cookies and Similar Technologies

Like most modern ecommerce websites, ONIDenim.org uses cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies help remember your preferences, maintain your shopping cart during your visit, recognize returning visitors, and improve website performance. They also allow us to understand how customers navigate our website so we can enhance usability and optimize our content.

Some cookies are essential for the website to function correctly, while others help us analyze traffic and measure the effectiveness of our marketing efforts. You can modify your browser settings to refuse or delete cookies if you prefer. Please note that disabling cookies may affect certain features of the website.

Analytics and Website Performance

To better understand how visitors interact with ONIDenim.org, we may use trusted analytics tools that collect anonymous usage data. These services help us identify popular products, improve website navigation, optimize page performance, and deliver a better overall shopping experience.

The information collected through analytics generally includes website traffic, pages visited, browsing behavior, device information, and general geographic location. This information is aggregated and is not intended to personally identify individual visitors.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties.

However, we may share certain information with carefully selected service providers when necessary to operate our business. These service providers assist with payment processing, order fulfillment, shipping, website hosting, fraud prevention, customer support, analytics, and email communications. They receive only the information necessary to perform their services and are required to protect your information appropriately.

We may also disclose information if required by applicable law, legal process, government request, or when necessary to protect our legal rights, prevent fraud, investigate security concerns, or enforce our website policies.

Payment Processing

Protecting your payment information is extremely important to us.

All payment transactions made through ONIDenim.org are processed using secure third-party payment providers that employ industry-standard encryption and security protocols. We do not store complete credit card or debit card information on our own servers.

Our payment partners maintain their own privacy and security standards, and we encourage customers to review their policies for additional information.

Order Fulfillment and Shipping

To complete your purchase, we may share necessary shipping information with trusted logistics partners and delivery carriers. This information typically includes your name, shipping address, contact details, and order information required to deliver your purchase safely and efficiently.

These partners are permitted to use your information only for delivery and order fulfillment purposes.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Your information may be retained to complete purchases, provide customer service, maintain accurate business records, comply with accounting and tax obligations, resolve disputes, prevent fraud, and satisfy applicable legal requirements.

When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.

International Customers

ONIDenim.org proudly serves customers from many countries around the world.

Depending on your location, your information may be transferred to and processed in countries where our business operations or service providers are located. Regardless of where your information is processed, we take appropriate measures to ensure it remains protected under applicable privacy standards.

Your Privacy Rights

Depending on the laws that apply in your country or region, you may have certain rights regarding your personal information.

These rights may include requesting access to your personal information, correcting inaccurate data, requesting deletion of your information, restricting certain processing activities, objecting to marketing communications, or requesting a copy of the personal information you have provided to us.

If you would like to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within a reasonable period and in accordance with applicable law.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

Our website uses secure encrypted connections (SSL) to help safeguard data transmitted between your browser and our servers. Access to customer information is limited to authorized personnel who require it to perform their responsibilities.

Although we continuously work to maintain a secure environment, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children’s Privacy

ONIDenim.org is intended for individuals who are at least 13 years of age.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to remove it from our records.

Third-Party Websites

Our website may contain links to external websites operated by third parties for your convenience or additional information.

Because we do not control these websites, we are not responsible for their privacy practices, content, or security. We encourage you to review the privacy policies of any external websites you choose to visit.

Changes to This Privacy Policy

As our business evolves, this Privacy Policy may be updated to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, the revised version will be published on this page together with an updated “Last Updated” date. We encourage visitors to review this page periodically to stay informed about how we protect their information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, we encourage you to contact us.

ONI Denim
Website: ONIDenim.org
Email: support@onidenim.org

We are committed to addressing privacy-related inquiries promptly and will make every reasonable effort to respond in a timely manner.